Hotel: Custom House Hotel
Where: Custom House
Distance: Minutes from ExCel centre
How much, and when did you book: Booked in mid August through Otel.com, was £50 a night inc. continental brekkie for a double bedroom, stayed 3 nights so £150 split between two people
Your experience:
Arrived on the friday, the staff I found were a bit fail and the majority of the ones we spoke too didn't speak very good english...
Went up to our room only to find it was a smoking room and STANK of smoke. Not nice
On the plus side, we had a little shower-room, t.v, loo, sink and kettle with tea, coffee, sugar etc.
Bed was a bit hard though O.o might bring my own pillow next time too...brick pillows are not fun!!
We had complimentary continental breakfast in with our booking which was alright, to be fair, I'm allergic to near enough everything on the Continental breakfast so I can't judge the quality of croissants, bread and toast O.o I just stuck with coco pops and fruit XD Either way, it was nice being able to have
something to eat before expo
The hotel had 3 places to eat, the Café, Bar and Ho Lee Chinese.
Ho Lee was PACKED on saturday night so the service was rather slow, but once we ordered our food it only took about 15 mins to come out.
Me being allergy-fied I can't eat certain things (wheat DX ) and I found the staff in Ho Lee were quite knowledgable about this which I found quite refreshing.
The Bar staff were less so which annoyed me to some extent, they didn't really 'get' what I meant and didn't seem to understand what i meant by 'ingrediants lists' or 'wheat flour'. My man ended up chatting with the chef (he's a chef too X3) and sorted out some food for me *yay* Bar closed at midnight too which is alright for a hotel! *whoop*
We had some drinks at the Bar too which were kinda pricy but to be expected in central london, the bar staff got our drink orders wrong a number of times and forgot some of the drinks too.
Would you recommend it?
Yes, mainly for the fact that it is mildly cheap for somewhere right next to ExCel and the DLR. If I booked again I'd definately specify 'NON-SMOKING' (didn't think there were 'smoking' hotel rooms any more D: ) and bring a pillow to make things more comfortable when I sleep

It's mainly the conveniance factor though, it was so nice rolling out of bed, grabbing noms and getting changed to walk to ExCel, no huge bags to take in and pay for them to put them in the cloak room ^^