Login or register to post.
Login to reply  Page: « < 1 of 3 > »
08 Nov 2009 - 09:2322107
New UK Cosplay Shop
Now, before you start having a go.
I'd like to say, im very sorry for the way I acted before. I am a very over dramatic person I know. And also, I most of the time take things the wrong way mainly over the internet because you can't tell which way they are saying it. So I am very sorry to all of those who tried to offer me advice before.
I hope you forgive me =(

[LINK REMOVED]
This is my new website shop. All the kinks have been worked out, and i'm constantly adding more and more products everyday! I hope you like my wares =)

Once Again, I thoroughly apologise to those on my previous thread about this topic.



Last edited by PerrinAshcroft (24 Nov 2009 - 16:13)
08 Nov 2009 - 09:3922108
I just took a quick look at the site, and I don't seem to be able to find your business information? *Personally* I never buy from sites that don't display business info (Reg business address) or a statement on how you store personal information (as required by law).

I don't want to put a dampener on your grand opening, but if the tax man etc was to see it in it current state you could get in a lot of trouble if you're not declaring things properly!

fingers crossed you just forgot to add it


__________________
There is always room for cake
08 Nov 2009 - 09:4222109
I knew i had forgotten something!!
Thank you!!, I will add them now!


08 Nov 2009 - 11:4022110
Just a suggestion, but maybe you could put all of the costumes, merchandise etc. into catergories of anime/games. It might be a good way to organise it?
But a great website nonetheless! Lots of selection!


__________________
Lisa Bee Photography - Amateur cosplay and media convention photographer.

Last edited by ThisIsLisaB (08 Nov 2009 - 11:41)
08 Nov 2009 - 12:3222112
Quote ZeroSilence:
Just a suggestion, but maybe you could put all of the costumes, merchandise etc. into catergories of anime/games. It might be a good way to organise it?
But a great website nonetheless! Lots of selection!


Was just about to suggest this.


__________________
CosplayIsland Staff Member


08 Nov 2009 - 17:1422147
Just a couple of minor points. As as already been explained your address and privacy policy need to be on display, I'm fairly sure they're both legal requirements.

Also you are obliged by law to offer people a FULL refund if they wish within 7 days of receiving the item. This cooling off period if guaranteed by the UK's distance selling act, you can't keep 10% or 20% as you state on the site. http://www.businesslink.gov.uk/bdotg/action/detail?type=RESOURCES&itemId=1073792577

I also sincerely hope you've registered with the HMRC as a sole trader. If they catch you making undeclared income they won't be very happy with you.


08 Nov 2009 - 17:2622150
Also not to be a total buzz kill, but since all your stock seems the be the same that is available from: http://www.milanoo.com/wholesale-Cosplay-Costumes-c300

What's the benefit of people ordering from you instead of just going directly the supplier and getting free shipping in the process?


08 Nov 2009 - 17:2822151
good website so far, just a few things... Is there going to be any descriptions about measurements, fabrics and what you get with the cosplays??

I just clicked on one I was interested and I didnt see anything about the product just the pictures and what size you could order...:S

limegreenjelly x



Last edited by Limegreenjelly (08 Nov 2009 - 17:30)
08 Nov 2009 - 18:1922154
Quote PerrinAshcroft:
Also not to be a total buzz kill, but since all your stock seems the be the same that is available from: http://www.milanoo.com/wholesale-Cosplay-Costumes-c300

What's the benefit of people ordering from you instead of just going directly the supplier and getting free shipping in the process?

I would be worried about dealing with Milanoo if they are the same company that's been causing all this trouble in the lolita community? My friend was telling me about this today!

http://community.livejournal.com/getoffegl/403643.html
http://community.livejournal.com/egl/14481128.html
http://community.livejournal.com/getoffegl/403431.html

Jacobar I am not saying yours is the same company, I just wanted to comment on milanoo.com! They have not been sending their stuff to their quality control department (see this cap) apparently?


08 Nov 2009 - 19:5522162
I'll see what i can do with the organisation of the website.
I am not giving what each costume is made from, i apologise for that lack! I will look into it however!
Umm, To buy from me other than the website being displayed, each costume will be different as every single one is hand made! I am cheaper than the website shown and i personally will make sure everything is in order, as i am always online to make sure everything is running smoothly.
For the legal purposes, i shall be updating them when my stockists send me all the documents they promised.
And we do offer full refunds, however as is stated, we will need to take a certain percentage to make up for the loss of time and material on the costume or wig. Merchandise and accessories will have FULL refunds.
I hope this has made things a little clearer.
Happy shopping ^-^


08 Nov 2009 - 20:0322163
Quote Jacobar:
I am cheaper than the website shown and i personally will make sure everything is in order, as i am always online to make sure everything is running smoothly.


Hmmm, well the one item I checked you were more expensive but I guess it's up to people to check for themselves which is cheaper on a product by product basis.

I suppose you might not want to admit it but I presume these guys are your supplier right? They have all the same costumes and you use the same measurements charts.

From those posts in the EGL community I'd be very wary as the quality of their goods do not look very good.

Quote:
And we do offer full refunds, however as is stated, we will need to take a certain percentage to make up for the loss of time and material on the costume or wig.


But this is not a commission service right? You're essentially selling a predefined product. It might be alright for your supplier to charge a percentage depending on the laws in China. However I'm fairly sure it would be illegal for you do so in the UK.


08 Nov 2009 - 20:1122164
Fair Enough.
I shall change the refund policy post haste!
Also, no they are not my stockist at all!, which in some views is good!.
No i struck a deal with another stockist company. They are alot better i believe as i have bought many things from them before hand.
Umm, thanks again for the sound advice, i will change the site now.


08 Nov 2009 - 20:2222168
really, we should NOT be having to tell you all this!

this is what is worrying people, you are apparently starting a business and are having to make changes based on the (perfectly good) advice of a bunch of strangers on a cosplay forum. You should have done this research before you even THOUGHT of starting a business. Are you going to need to VAT register? You'll need a business plan to even know this, as it's only for companies with a turnover over £68,000. Have you got all your other tax stuff sorted? will you have employees at any point? if so, there's a lot of employment law you need to know about.

You're starting a shop without even being aware of UK law on returns and refunds. Slow down, get in touch with a small business advice service, and do it PROPERLY.


08 Nov 2009 - 20:2622169
Not really FatKraken. They were all on there before hand!
Except i've been having to change the website constantly to add more information, there fore i keep deleting the old information.
And no, i am a leisure seller. Which means i have no need for VAT. tax etc. This was discussed and explained through my stockists.
Otherwise i wouldn't have opened this.


08 Nov 2009 - 20:2922170
Hey, the website looks really cool - I'm especially excited about the wigs (I was slapped with customs charges when I bought from Cosworx )
Just a couple of points about the labelling of some of the products (feel free to ignore, it's more to satisfy my OCD ^_^':-
Some of the items, labelled Amuro and Rat, look like Fruits Basket Kyo and Yuki to me - maybe if you label them as that they might sell better?
The Ouran "Satan" items, you might want to also label them as Belzeneff ^_^

Well, that's all, and as I said I will probably be a customer in the future - until then, good luck!


08 Nov 2009 - 20:3522171
Quote Lilytoby:
Some of the items, labelled Amuro and Rat, look like Fruits Basket Kyo and Yuki to me - maybe if you label them as that they might sell better?
The Ouran "Satan" items, you might want to also label them as Belzeneff ^_^


Thank you Lilytoby!, i didnt personally know the name of those characters xD, and they were labled them in my itinary. I shall change them now ^-^


08 Nov 2009 - 20:4922172
Quote Jacobar:
Not really FatKraken. They were all on
And no, i am a leisure seller. Which means i have no need for VAT. tax etc. This was discussed and explained through my stockists.
Otherwise i wouldn't have opened this.


Well I'm not sure "leisure seller" is a real thing in the UK but I could be wrong. If you're sole trader though that's fine you don't need to worry about VAT unless you end up making a lot of money. However by law you do have to register as a sole trader with the tax office.

Anyway I just presumed Milanoo was your stockist because they use the exact same images for height charts, have many of the same costumes with the exact same images of those costumes.


08 Nov 2009 - 20:5222173
just mere coincidence.
Once i know we are secure and are making a good amount of money i will change to a business seller.
Leisure or "Private" selling, is kind of like eBay. It is using my private bank account therefore no tax Yet.
But yes, looking for expansion and loyal customers at the moment.


08 Nov 2009 - 20:5822174
i'm gunna add some suggestions:

i saw suggested above about adding what fabrics these costumes are made of as people can be allergic to certain fibres like me.

As well you need to clearly state what the costume comes with just incase the pictures mislead or what not or come with extra stuff! otherwise you could be stuck with complaints and for kicking off a store that ain't a good idea.

I think examples of these costumes being actually worn by models would portray the costumes a lot better. Customers would see how the outfits look/fit before purchase. Especially as they are very similar to Milanoo which has very bad press currently.

Also most sites have an approval stamp on it to be verified that there a safe seller and i think you should surely look into this. Or at least started off as an ebay store so then people can feel safe ordering


08 Nov 2009 - 21:0322175
Quote angel aiko:


i saw suggested above about adding what fabrics these costumes are made of as people can be allergic to certain fibres like me.

As well you need to clearly state what the costume comes with just incase the pictures mislead or what not or come with extra stuff! otherwise you could be stuck with complaints and for kicking off a store that ain't a good idea.


I was planning on doing this recently. So far the costumes are on there with price etc. I needed to get everything on the site straight off. And i knew that some people may be allergic to some materials, so i will ask the stockists for the materials of each costume.
And yes, i was going to add what comes with each costume. So more info will be on soon!
And i chose to make a site because its alot cheaper than ebay tbh. If i started on eBay, i would've been in serious debt already!
I hope this has cleared up some of your queries ^-^
And i will be looking into the site stamp thingmy!
Thank you Angel Aiko =)


08 Nov 2009 - 21:1422176
all UK buisness have to be tax registered. no exceptions.

even UK based ebay stores have to be tax registered. there is no such thing as a leisure seller in the UK. in my opinion, the company you are obviously middlemanning for is setting you up. the only situations where something is non-taxable are foodstuffs, second hand items and educational materials sold to schools.

have you considered things like importation tax? self employment income tax? i think you're dangerously flaunting critical UK laws like these =/

also, it is LAW to disclose your base address on your website. failiure to do so is fineable through varous laws from fraud to evasion of responsibility.

also, who exactly is footing the importation tax? that's 15% on every product if you didn't know. and getting things sent as gift in a commercial background is heavily fineable also.

you're not ready for this. seriously, disable your site, seek legal help from either a small buisness advisor at a bank or online. if you're caught doing some of the things you're doing, there's heavy penalties.


__________________
08 Nov 2009 - 21:1822177
Yeah you can't buy and resell goods for profit and call that a private sale. That's illegal.

Check out this link:
http://www.theregister.co.uk/2007/02/09/ebay_uk_traders_tax_guidance/

A quote for you: "You are trading if: you sell goods that you bought for resale; you make items yourself and sell them, intending to make a profit; you sell or buy goods for other people and receive money for this (for example on commission), or you provide a service and receive payment (in cash or in kind)"


08 Nov 2009 - 21:2222178
LOL That's what I get for not actually looking into the site properly! I just clicked on the pictures to see what the costumes looked like as I assumed all of this stuff would have been followed (had I actually have been buying, this would have been looked into more).

Xaerael is exactly right on all of the issues he's raised that I'm aware of (damn, my law degree is actually coming in handy!) and I actually think his advice is for the best right now. Shut down, seek advice from professionals and THEN see about starting it back up.

This is exactly what I thought was happening when you mentioned it before. Your stockists could have done all this themselves, but they didn't as they were aware of all of the legal implications and they weren't prepared to pay the VAT and other taxes.

Remember when I asked how you'd found out about these guys? That's because I got an e-mail asking me to do the same thing a few months before you first mentioned it and because of this issues I didn't take them up on it.


__________________
CosplayIsland Staff Member


08 Nov 2009 - 21:2322180
http://www.hmrc.gov.uk/selfemployed/register-selfemp.htm


__________________
08 Nov 2009 - 21:2522182
PLEASE READ!
I have looked into things like this otherwise i wouldn't have started.
I am a DISTRIBUTOR For a stockist in China.
Therefore i am not self-employed.
I am more or less employed BY the stockists.
I understand you are more or less looking out for me, but i have been discussing this with the stockists, and they have said, that i dont need to do this as i am working for them.



Last edited by Jacobar (08 Nov 2009 - 21:29) Reason: Re-eliteration
Login to reply  Page: « < 1 of 3 > »